UX/UI Designer, Gogo, September 2013 – December 2013
Successfully facilitated communication and meetings between product owners, visual designers, UX team members, and front-end developers for the two teams devoted to in-flight entertainment. Greatly improved communication between said teams and other teams/departments that were connected by dependencies. Proactively worked on and successfully improved communication in developer standups in particular. Created a cross-team and cross-department standup for the design track. Streamlined the design process, making it more collaborative across departments and disciplines. Promoted and executed lean UX and rapid prototyping techniques for product and interaction designs.
Project General Manager — Private Financial Planning Practice of Emily Brouilette, CFP® (2005 – Present)
Launched and grew a multi-state private financial-planning firm from the ground up. Oversee annual budget, general accounting, office logistics, advertising, Client Relationship Management, and travel. Managed all marketing and advertising. Gross income has increased by over 200% during my tenure, while costs have dropped by more than 50%. Wrote newspaper financial-advice columns for a year that all had to pass muster with both Legal and Compliance at Ameriprise while still being interesting to the reader.
Internet Director and Content Strategist — ABC Radio Chicago (1999 – 2005)
Inaugural Internet strategist – development, site coding, site content, and launch – for three major-market radio stations: WLS, WMVP, and WXCD. Handled all listener relationship management via email, blogs, podcasts, newsletters, and message boards. Served as sole point of contact coordinating needs of management, talent, support staff, IT, web developers, sales, marketing, network, and engineering. Wrote all website content, Internet commercials, e-mail blasts, and social media, all of which were submitted to Legal for review prior to public release, and collaborated with ABC/Disney Legal department on creation of emerging media policies and protocols, including a policy still in use today about streaming audio.
Founder/Writer/Director/Producer — The League Of Miscreants (May 2010 – present)
Launched a successful theater company. Co-wrote, directed, produced, and appeared in three best-selling, well-reviewed Festival plays, all of which have moved to the for-profit stage. Managing the neediness and emotional volatility of comedians is no small feat. Also planned and executed wildly successful guerilla marketing strategy on a budget of $0.
Freelance Writer — Missouri Life magazine, The Keynoter, Chicago Journal, more (Sept. 2005-present)
Specializing in experiential narrative nonfiction; selected articles can be viewed at Brouilette.com. I have also written six successful scripts for the stage. As a freelancer, I am responsible for all facets of the work I produce, both creative and logistical. I generate the concept, book the interviews, obtain permissions, negotiate subject cooperation, and arrange all my own travel. (75% travel) I have a reputation for submitting clean copy, appropriate to publication, on time; and have had two essays selected for inclusion (2011 & 2013) in Perseus Books’ annual “Best American Food Writing” anthology.
Senior Writer — The Roe Report (Feb. 2009 – Nov. 2010)
National weekday radio feature with host Roe Conn; wrote news-based, demographic-tailored, comedic material, tailored to ABC/Disney’s strict corporate standards, daily on deadline. Ratings rose to 3.1 M listeners on 33 stations nationally during my tenure.
Copy Editor — Answers Media, LLC. (Oct. 2010 – Feb. 2011)
“Translated” the English-language writing of non-fluent writers, then edited and rewrote technical health articles to corporate standards for undisclosed client; articles edited for accuracy, clarity, grammar, length, and consistency.
Program producer — WLS-AM & ESPN Radio (1997 – 1999)
Content writer, researcher, creative contributor, idea generator, talent wrangler, and guest booker.
Bachelor of Arts, May 1997, Columbia College Chicago, Broadcast Journalism
Certified ScrumMaster, Scrum Alliance, January 2014
Excellent references available.